Refund policy
Return & Refund Policy
Effective Date: July 12, 2026
At Time Waster Garage, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
1. Return Eligibility
You may request a return within 30 days of receiving your order if:
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The item arrived damaged or defective.
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You received the wrong item.
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The item is unused, in its original condition, and in its original packaging.
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Proof of purchase is provided.
Items returned without prior authorization may not be accepted.
2. Non-Returnable Items
The following items are not eligible for return unless they arrive damaged or defective:
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Items that have been used or worn.
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Products damaged due to misuse or improper handling.
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Gift cards.
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Clearance or final sale items.
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Personalized or custom-made products.
3. Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Please include:
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Your order number.
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A description of the issue.
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Clear photos of the item and packaging.
We will review your request and work to provide a replacement or refund when appropriate.
4. Refunds
Once your return has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for your financial institution to process and post the refund after it has been issued.
Original shipping charges are generally non-refundable unless the return is the result of our error or a defective product.
5. Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please return the eligible product (if applicable) and place a new order.
6. Return Shipping
Customers are responsible for return shipping costs unless:
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The wrong item was sent.
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The item arrived damaged or defective.
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The return is due to our error.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.
7. Order Cancellations
Orders may be canceled before they are processed for shipment.
Once an order has been processed or shipped, it can no longer be canceled and must follow the return process outlined above.
8. Lost or Delayed Packages
Time Waster Garage is not responsible for shipping delays caused by carriers, weather, customs, or other events outside of our control.
If your package appears lost, please contact us and we will work with the shipping carrier to help resolve the issue.
9. Contact Us
If you have any questions regarding returns or refunds, please contact us:
Time Waster Garage
Email: automodlabinfo1@gmail.com
We aim to respond to all customer inquiries within 1–2 business days.